Terms and conditions of use

Condition of Use

Hi and welcome to www.playonline.ng. This Terms and Conditions document for PLAY Nigeria is an electronic record in accordance to the National Information Technology Development Agency Act, 2007 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the National Information Technology Development Agency Act, 2007. This document is generated by a computer system and does not require any physical or digital signatures.

For the purposes of this website, "seller", "we", "us" and "our" all refer to www.playnigeria.com.ng and all its subsidiaries. Wherever the context so require ‘You’ shall mean any natural or legal person who has agreed to access this website as either a visitor or a registered User. Both parties agree that this website may only be used in accordance with these Terms and Conditions of Use. If you do not agree with the Terms and Conditions of Use or do not wish to be bound by them, you agree to refrain from using this website .


By continuing, you confirm that you are at least 18 years of age or are accessing this site under the supervision of a parent or legal guardian. We sell products for children’s use; however, such sales are meant to be carried out to adults or in the presence of one.


The following Terms and Conditions apply to this website, every PLAY outlets, subsidiaries and divisions which reference these Terms and Conditions. PLAY reserves the rights to change, modify, add or remove the Terms and Conditions of Use and the Terms and Conditions of Sale at any time it sees fit. Changes will be effective from the moment they are posted on the website. Hence, you are advised to regularly check these Terms and Conditions. Kindly review the terms and conditions listed below before using the website as your use of the website indicates your compliance to be wholly bound by its Terms and Conditions without adjustment. You henceforth agree that in the event where you do not understand or are unsure of the meaning of any part of these Terms and Conditions or you have any questions regarding the Terms and Conditions, you will not hesitate to duly contact us for clarification. By accessing this website, PLAY grants you a non-transferable, revocable and non-exclusive license to use this site as in accordance with the Terms and Conditions of Use, for such things as: shopping for the gadgets sold on the site, gathering prior information regarding our products and services and making purchases. Commercial use or use on behalf of any third party is prohibited, except if granted by the PLAY Company

These Terms and Conditions of Use expressly prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality or exposing the vulnerability of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is continuous and other activities relating to those stated above are also strictly prohibited.

You are prohibited from attempting to gain unauthorized access to any section or feature of www.playonline.ng or any other systems or networks connected to this website hacking, password “mining” or any other illegal means.

You are prohibited from probing, scanning or testing the vulnerability of this website. You are prohibited from backtracking or seeking to trace any information on any other user of or visitor to this website. Any action that constitutes an unnecessarily excessive load on the servers of playonline.ng is strictly prohibited and users are not allowed to use any device or software that may interfere with the proper working of the website.

Users are prohibited from forging headers or otherwise in order to manipulate camouflage the origin of any message or transmittal being sent to playnigeria.com.ng. You are prohibited from using this website and its contents for activities that are deemed unlawful or illegal.

In the event where there is a breach of any of the stated Terms and Conditions, PLAY reserves the right to revoke your access and deny you access to the website and its contents without any prior notice to you. This will be done without any prejudice to any available remedies in respect to the Nigerian legal system.

Personal Information and Privacy

Certain services and features may require registration or subscription on the part of the user and should the user choose to continue the use of such features of services such as if the user agree to receive promotional emails from the site, the user will provide accurate information required and will promptly update such personal information in the event of changes. Also, it is the responsibility of every user of the site to keep their passwords safe and secure.

Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The user is solely responsible for activities that occur under his/her account name. Furthermore, it is imperative that the user notifies PLAY in the event where unauthorized activities occur under the user name. PLAY shall not be responsible or liable for directly or otherwise for any loss or damage incurred as a result of the user’s non-compliance with this section.

We understand the importance of protecting your privacy hence we assure you that your information is protected under strict security measures both technological and physical in accordance with the Information Technology Act (2000). Any personal information collected in relation to the use of this website will be held and used in accordant with our Privacy Policy, which is available on our Site. If you prefer not to see your personal information being treated as such, you are advised to refrain from using this Site.


Payment and pricing

At PLAY, we do our utmost best to ascertain the correct prices for the products listed however, in the event of a typographical error or the misprice of products, PLAY reserves the right to cancel an order or to contact you at our discretion (to obtain further information). In the event where you have been billed either by credit or debit, PLAY reserves the right to cancel such order with a full refund to be paid as appropriate.

Furthermore, in regards to any purchase transaction, PLAY will not be held liable or responsible for any loss that may arise directly or otherwise due to error(s) on your part. Such errors include but are not limited to the following:
1. Lack of final authorization for any purchase

2. Deficit purchase i.e. exceeding the amount previously agreed between you and your financial institution

3. Payment problems arising during or after purchase transactions
All transactions made on playnigeria.com.ng shall be made in Nigerian Naira as acceptable by the Central Bank of Nigeria.


Both parties agree that browsing the website and gathering information regarding the services provided by the seller does not constitute an offer to sell, but merely an invitation to treat. The parties accept that an offer is only made once you have selected the item you intend to purchase, chosen your preferred payment method, proceeded to the checkout and completed the checkout process. Both parties agree that the acceptance of the offer is not made when the seller contacts you by phone or by email to confirm that the order has been placed online. Your offer is only accepted when we dispatch the product to you and inform you either by email or by phone of the dispatch of your ordered product.

Before your order is confirmed, you may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time.